You don't need a bug tracker. You need your client's opinion.
BugHerd is a capable bug-tracking tool built for dev and QA teams, with a Kanban board and 90+ integrations. dotts is for the other job: getting design feedback from clients. A shared link, no browser extension, no ticket queue.
BugHerd and dotts, side by side
Based on publicly available pricing and docs, last checked July 2026. Spotted something outdated? Tell us and we'll fix it.
BugHerd or dotts?
Your team tracks bugs and needs a Kanban task workflow
You want issues to sync into Jira, Asana or ClickUp
You're a dev or QA team managing sprints
Bug triage is the core of your process
You collect design feedback from clients, not bug tickets
You want clients to comment from a link, no extension, no account
You want a free plan and one simple price
You want feedback that flows into your AI workflow, not a ticket queue
Why designers pick dotts over BugHerd
“I don't need a Kanban board. I need my client's opinion.”
A bug tracker adds a task workflow you never asked for.
With dotts: dotts keeps it to comments and threads. Your client talks, you mark things done.
“My client isn't going to install a browser extension.”
Every install is a step where a client drops off.
With dotts: dotts works through a shared link. Nothing to install, on your side or theirs.
“It's built for dev teams, and I run design reviews.”
Bug tracking and client design review are different jobs.
With dotts: dotts is made for the design-review phase: pin a comment on the live site, no ticketing overhead.
“Feedback turns into a ticket. I just want it in my editor.”
Integrations route feedback into a tracker, not to where you build.
With dotts: Copy for AI turns any thread into structured context, and the MCP server feeds comments straight into Claude Code or Cursor.
Try it on your next client project
Free plan, no credit card. Pro comes with a 14-day money-back guarantee. Your client opens a link and comments, with no extension to install and no tracker to learn.
Marcus, a freelance web designer from Stockholm, moved his client reviews to dotts and cut the back-and-forth per project by about 40%. His clients comment directly on the staging site instead of sending annotated screenshots by email.
dotts and BugHerd, answered
For lightweight QA, yes: every comment captures a screenshot plus browser, OS and viewport, so issues are reproducible. For sprint-based bug management with a Kanban board and dev integrations, BugHerd is the specialist. dotts is built for client design review.
No. dotts works through a shared link with nothing to install. BugHerd's capture typically uses a browser extension, which is one more step for a client.
No, and that's deliberate. dotts keeps it to comments and threads you can mark as done. Instead of ticket integrations, Copy for AI and the MCP server bring feedback straight into your editor.
BugHerd's plans are paid and billed by the number of users, with a 14-day trial. dotts has a free plan and one simple flat price with unlimited reviewers.
dotts reviews live websites, staging URLs, PDFs and images. BugHerd focuses on websites and web apps.
dotts is an EU company with EU hosting and is GDPR-compliant, which often matters most for agencies with European clients.
One click turns a feedback thread into structured context for Claude, ChatGPT or Cursor, including page, element and browser details.
Client feedback, not a ticket queue
Share one link, get precise comments pinned to your live or staging site. No extension, no Kanban, a free plan and one simple price.