Simple client review, not a whole feedback platform
Usersnap is a full product-feedback platform: surveys, feature-request portals, in-app widgets. For reviewing a client's website with them, that's a lot of tool. dotts does one thing: share a link, your client comments on the page, no snippet and no account.
Usersnap and dotts, side by side
Competitor details checked on September 15, 2026 against the official sources: Usersnap homepage, Usersnap pricing. Spotted something outdated? Tell us and we'll fix it.
Usersnap or dotts?
You're a product or support team
You want surveys, feature-request portals and NPS
You collect in-app feedback at scale
Per-seat plans work for your organization
You review client websites, PDFs and images
You want a shared link, no snippet, no account
You want a free plan and one simple price
You want one flat price instead of seat tiers
Why studios pick dotts over Usersnap
“I just need my client to comment on the site, not run a survey program.”
Usersnap is a whole feedback platform — surveys, portals, NPS. For a client review it's a lot of tool.
With dotts: dotts is a link and a comment. Nothing to configure, nothing your client has to learn.
“I have to install a snippet on every site.”
Usersnap captures feedback through a JavaScript snippet you add to the page.
With dotts: dotts works through a shared link. Paste a URL, send the link, done.
“The trial stops at twenty items and then the account expires.”
Usersnap has no free plan: the trial ends after 20 feedback items, and unpaid accounts are deactivated after 90 days.
With dotts: dotts' free plan gives you three projects, each with unlimited reviewers.
“The feedback lives in the tool, my work lives in my editor.”
You retype client comments into prompts and tickets.
With dotts: Copy for AI turns any thread into structured context. On Pro, doby AI (the MCP server) connects your assistant straight to the project.
Switching from Usersnap to dotts
There is no import from Usersnap, and you will not miss it: a dotts project takes about a minute to set up, so most people simply start with the next client project.
Paste the live or staging URL, or upload a PDF or image. dotts loads the page through its own proxy, so there is nothing to install on the site.
Every project has a review link. Send it to your client. They open it in any browser, type a name and comment. No account. Add a password if the project is confidential.
Each comment arrives with a screenshot, browser, device and viewport. Reply in the thread, or use Copy for AI to hand the open comments to your coding assistant.
Mark each comment as in progress or resolved. Your client sees the status on the same link, so nobody has to ask what happened to their note.
Try it on your next client project
Free plan, no credit card. Pro comes with a 14-day money-back guarantee. There's no snippet to install and no feedback platform to set up — paste a URL and share the link.
What a review with dotts looks like
One link to share
Paste the URL of a live site, or upload a PDF or an image. dotts gives you a link to share, with a password if you want one.
Clients comment without an account
They type a name, the email is optional, and the Just browsing option skips even that. No signup, no install.
Every comment carries its context
Browser, device, screen size and page URL are stored on the comment, together with a screenshot that already has the dot on it.
Set the status, or have it set
Open, in progress, resolved. On Pro, Claude Code or Cursor read the comments over MCP, change the status and reply as doby AI.
dotts and Usersnap, answered
If you run surveys, feature-request portals and product feedback at scale, Usersnap is built for that. If you just need a client to comment on the website you built them, dotts keeps it to a link and a comment thread.
No. dotts works through a shared link. Usersnap captures feedback through a JavaScript snippet added to the site.
Usersnap has no permanent free plan: the trial ends once you have collected 20 feedback items, and accounts that are not upgraded are deactivated after 90 days. dotts' free plan gives you three projects, each with unlimited reviewers.
No — like dotts, Usersnap lets people give feedback without an account. The difference is scope: a full product-feedback platform versus a simple client review.
Yes. usersnap.com lists an MCP connector that gives AI tools the feedback context for analysis. dotts has an MCP server on Pro too, so AI access is not the difference. The difference is the job: Usersnap analyses feedback from many users, dotts gets one client's comments on one page into your editor.
Usersnap starts with a JavaScript snippet on the site, then widgets, projects and channels. dotts starts with a URL: paste it, share the link, and your client comments on the page. Nothing is added to the site and nothing has to be removed after launch.
Live websites, staging URLs, PDFs and images — all in one project, with the same no-login link.
doby AI is the dotts MCP server, included in Pro: connect Claude Code, Cursor or Codex and your assistant reads the open comments, sets their status and replies in the thread. Copy for AI is the one-click export for any other tool.
Keep exploring
The simple way to review a client's website
Share one link, get comments on the page, mark them done. No snippet, no platform to learn. Free plan, one simple price.