You don't need a bug tracker. You need your client's opinion.
BugHerd is a capable bug-tracking tool built for dev and QA teams, with a Kanban board and 20+ integrations. dotts is for the other job: getting design feedback from clients. A shared link, no browser extension, no ticket queue.
BugHerd alternatives: what to look for
Whether you compare one tool or five, three questions decide it for client review:
- What does your client have to do? Install an extension, create an account, or just open a link. Every step before the first comment loses someone.
- What happens to a comment? A ticket on a Kanban board suits a dev team. A thread you mark resolved suits a client review.
- What does it cost when nothing is happening? A free plan with real limits beats a trial that expires in the quiet month between projects.
BugHerd and dotts, side by side
Competitor details checked on September 15, 2026 against the official sources: BugHerd homepage, BugHerd pricing. Spotted something outdated? Tell us and we'll fix it.
BugHerd or dotts?
Your team tracks bugs and needs a Kanban task workflow
You want issues to sync into Jira, Asana or ClickUp
You're a dev or QA team managing sprints
Bug triage is the core of your process
You collect design feedback from clients, not bug tickets
You want clients to comment from a link, no extension, no account
You want a free plan and one simple price
You want feedback that flows into your AI workflow, not a ticket queue
Why designers pick dotts over BugHerd
“I don't need a Kanban board. I need my client's opinion.”
A bug tracker adds a task workflow you never asked for.
With dotts: dotts keeps it to comments and threads. Your client talks, you mark things done.
“My client isn't going to install a browser extension.”
Every install is a step where a client drops off.
With dotts: dotts works through a shared link. Nothing to install, on your side or theirs.
“It's built for dev teams, and I run design reviews.”
Bug tracking and client design review are different jobs.
With dotts: dotts is made for the design-review phase: pin a comment on the live site, no ticketing overhead.
“Feedback turns into a ticket. I just want it in my editor.”
Integrations route feedback into a tracker, not to where you build.
With dotts: Copy for AI turns any thread into structured context. On Pro, the MCP server lets Claude Code or Cursor read the comments, set their status and reply as doby AI.
Switching from BugHerd to dotts
There is no import from BugHerd, and you will not miss it: a dotts project takes about a minute to set up, so most people simply start with the next client project.
Paste the live or staging URL, or upload a PDF or image. dotts loads the page through its own proxy, so there is nothing to install on the site.
Every project has a review link. Send it to your client. They open it in any browser, type a name and comment. No account. Add a password if the project is confidential.
Each comment arrives with a screenshot, browser, device and viewport. Reply in the thread, or use Copy for AI to hand the open comments to your coding assistant.
Mark each comment as in progress or resolved. Your client sees the status on the same link, so nobody has to ask what happened to their note.
Try it on your next client project
Free plan, no credit card. Pro comes with a 14-day money-back guarantee. Your client opens a link and comments, with no extension to install and no tracker to learn.
What a review with dotts looks like
One link to share
Paste the URL of a live site, or upload a PDF or an image. dotts gives you a link to share, with a password if you want one.
Clients comment without an account
They type a name, the email is optional, and the Just browsing option skips even that. No signup, no install.
Every comment carries its context
Browser, device, screen size and page URL are stored on the comment, together with a screenshot that already has the dot on it.
Set the status, or have it set
Open, in progress, resolved. On Pro, Claude Code or Cursor read the comments over MCP, change the status and reply as doby AI.
dotts and BugHerd, answered
For lightweight QA, yes: every comment captures a screenshot plus browser, OS and viewport, so issues are reproducible. For sprint-based bug management with a Kanban board and dev integrations, BugHerd is the specialist. dotts is built for client design review.
No. dotts works through a shared link with nothing to install, and clients comment without creating an account. BugHerd's capture uses a browser extension or a JavaScript snippet on the site, which is one more step on your side.
No, and that's deliberate. dotts keeps it to comments and threads you can mark as done. Instead of ticket integrations, Copy for AI and the MCP server bring feedback straight into your editor.
BugHerd has no free plan. Standard is $50 a month, or $42 billed yearly, for 5 members, plus $8 per extra member, with a 7-day trial. dotts has a free plan with 3 projects and one flat price on Pro, with unlimited reviewers on both.
dotts reviews live websites, staging URLs, PDFs and images. BugHerd focuses on live websites and adds PDF and Figma feedback on its paid plans.
dotts is one. The free plan has 3 projects with unlimited reviewers and comments, no credit card, no time limit. What it does not have: unlimited projects, the pre-flight check and the MCP server, which are Pro features. BugHerd itself has no free plan, only a 7-day trial.
Yes, in beta. BugHerd's site describes BugHerd MCP as connecting your AI agent to projects, tasks and client feedback, available on the Standard and Studio plans. dotts has the same kind of connection on Pro through doby AI, so pick on workflow, not on AI access.
dotts is an EU company with EU hosting and is GDPR-compliant, which often matters most for agencies with European clients.
One click turns a feedback thread into structured context for Claude, ChatGPT or Cursor, including page, element and browser details.
Keep exploring
Client feedback, not a ticket queue
Share one link, get precise comments pinned to your live or staging site. No extension, no Kanban, a free plan and one simple price.